About Debt Support Service

About Debt Support Service
Welcome to Debt Support Service, where we’ve been assisting individuals on their path to becoming debt free since we were established in 2009.
Our commitment is simple: to offer transparent, non-judgemental debt advice without all the confusing jargon. With many years of experience, we understand the challenges of financial hardship and will strive to find a suitable, affordable solution for you, tailored to your personal circumstances.
Debt Support Service is authorised and regulated by the Financial Conduct Authority (FCA) to provide debt counselling and adjustment. As one of the leading Debt Management Companies in the UK, we specialise in the set up and management of Debt Management Plans, which if suitable, will be tailored to your circumstances.
Where an alternative solution may be suitable, we’ll be upfront about this and pass you to one of our trusted partners who can provide you with the help and support you need.
What can you expect from us?
Initial advice
We provide advice tailored to your individual circumstances at no charge, with no obligation.
Our experienced team will help you explore all available debt solutions, explaining the benefits, risks, and costs of each option.
Debt solutions tailored to you
Debt Management Plans (DMPs): A flexible way to manage and repay debts at an affordable rate. Fees apply for this service, and we’ll explain these upfront.
Tailored solutions
We specialise in Debt Management Plans and provide information on a range of debt solutions to suit your needs.
Expert guidance & support
We listen to your situation and recommend the most appropriate solution to help you regain control of your finances.
Whether you’re considering a Debt Management Plan (DMP), Individual Voluntary Arrangement (IVA), or other options like Bankruptcy or Debt Relief Orders, we’ll explain everything in plain language.
Our goal is to ensure any advice or solution we provide prioritises your needs and long-term financial health.
Why choose Debt Support Service?
Regulated advice:
We are authorised and regulated by the Financial Conduct Authority (FCA), ensuring our advice is always compliant and in your best interest.
Transparency:
We explain everything clearly, so you understand your options and what’s involved.
Compassionate support:
Debt can be overwhelming, but you’re not alone. Our team is here to make the process stress-free and manageable.
Take the first step today. Contact us for a confidential chat about your options and let us help you find the right path to a debt-free future.

Our Debt Management Plans (DMP's)
A Debt Management Plan (DMP) is an informal agreement designed to help you manage and repay your unsecured debts. At Debt Support Service, we specialise in creating tailored DMPs that work for your financial situation.

With a DMP from DSS:
Payments are based on a realistic assessment of your income and expenditure to ensure they are sustainable.
We negotiate with your creditors to agree on reduced payments and, where possible, freeze or reduce interest and charges.
You make one affordable monthly payment, which includes our fees, and we distribute it among your creditors for you
Eligibility Criteria:
To qualify for a DMP with DSS, you must meet the following criteria:
- A minimum monthly income of £1,000 (excluding housing benefit).
- Minimum disposable income of £120 per month
- Income can come from benefits, wages, or both.
- At least £1,500 of unsecured debt.
- Minimum of two credit lines (multiple debts with the same creditor are acceptable).
How does the DMP work?
Assessment
We review your income, expenses, and debts to ensure a DMP is suitable.
Negotiation
We contact your creditors to agree on reduced payments and attempt to freeze interest and charges (this is not guaranteed).
Payments
Payments: You make one affordable monthly payment, which we distribute to your creditors.
Annual Review
Your DMP is reviewed annually to ensure it remains suitable and affordable. For more information regarding annual reviews click here.
Is our DMP right for you?
The DMP is ideal if:
You’re struggling to keep up with debt repayments but can commit to smaller, regular payments over time.
You are looking for something flexible and informal.
Your financial situation is likely to improve, or you have a steady and reliable income.
Why choose a DMP with DSS?
Expert Support:
Our friendly team will guide you every step of the way.
Tailored Solutions:
We create plans that fit your financial circumstances.
Proven Experience:
We’ve helped thousands of people like you regain control of their finances.
Let’s Get Started
We’ll help you get back on your feet with advice and practical solutions.